The Lakeland Metro Chapter of the National Association of Women Business Owners will be meeting at 11:30am to 1:00pm at the Lakeland Yacht & Country Club on Thursday, January 5, 2012.  Our special guest speaker will be Kathy Pabst Robshaw of Spectrum Strategy Resources.  She will discuss “Customer Engagement Strategies”.  Kathy’s passion is to ensure that businesses are touching their customers in the right way, at the right time, and as often as their business dictates.  Please join us for this great event.  Our luncheon sponsor is Jonathan Crain with Two Men and a Truck.  Networking begins at 11:30am followed by lunch/meeting.  Cost is $20.00 for members and $25.00 for guests.  Email reservations to: administrator@nawbolakelandmetro.com or phone (863) 647-9463 by January 3, 2012 to ensure a seat.